Contact Quiet Tone Support

The right-hand column is the block printed on the bottle: Quiet Tone, PO Box 12730 Ogden, UT 84404. It is a real organisation and it is not this one.

The row people get wrong is the last one, and the reason is understandable. A buyer with a question usually has the bottle in one hand, and the bottle prints a telephone number. That number reaches the organisation whose name is on the label. It has no view of an order placed through goquiettone.com, so it cannot trace a parcel and it cannot start a refund on this desk’s window.

The second most common misdirection is a refund sent to [email protected]. That address reaches the editorial side of this desk: the people who read the panel, check the citations and correct the pages. There is no order record on that side and no button anybody there can press.

Inside a 180-day window a lost day is rarely fatal, but it is still a lost day, and it is avoidable by reading one table. Anything carrying an order ID goes to the telephone or to [email protected]. Anything about a sentence on this website goes to the other address. If the question is genuinely about the artwork itself — a smudged panel, a missing seal, a printing question — the label block is the one that owns it.

With those five in front of you, call +1 (302) 200-3480 or send them to [email protected] with the order ID in the subject line. A call settles anything that needs a decision while you are on it; email is the better route when you want the exchange in writing.

One habit is worth more than the other four put together: quote the lot when the question is about the capsules rather than the box. Lot QUI-26/GO-5005 identifies the production run this desk shipped from, and the batch page sets out what a lot does and does not settle.

A bottle that arrived with a different lot on it is worth a call rather than a shrug. It usually means stock moved between runs, which is ordinary, but it is the kind of thing this desk would rather hear about than not.

Send it to [email protected], which is read Mon–Fri 9:00am–5:00pm ET.

Two kinds of message land here more than any other. The first is somebody who has found a number on this website that does not match the bottle in front of them, and that message is always worth sending: the label is the document that wins, and a mismatch is a correction waiting to happen. The second is somebody asking which citation sits behind a sentence, which is answered with the reference rather than with a summary.

Corrections are written into the page rather than appended underneath it, and the review date at the foot moves forward when one lands. The about page sets out the steps a message takes between an inbox and a changed sentence.

Two addresses doing two jobs, and they are not interchangeable. The office handles paper. The warehouse handles bottles. A third address, the PO box printed on the label, handles neither of those on this desk’s behalf.

Whatever goes back, send it tracked. Return postage is the buyer’s cost, the tracking number is the only proof a parcel left, and the refund clock does not begin until the bottles arrive.

• Take an order. Every purchase runs through the checkout behind the order button, and neither the telephone nor either mailbox can put one through.
• See your card details. They are typed on the seller’s checkout and never on this website, which is why nobody here can read one back to you.
• Tell you whether the capsules will help. Ringing in the ears has several possible causes and telling them apart is an examination rather than an email.
• Change the price. The three packs are the seller’s own, read from its package cards on 19 September 2026, and the checkout shows what is current.
• Publish a laboratory assay. This desk holds lot and certificate references, which index a run rather than measure one.
• Confirm a bottle this desk did not ship. A marketplace purchase carries that seller’s policy, and the window here covers stock sent from here.

The third line is the one people press hardest, so it is worth expanding rather than repeating. MedlinePlus describes in ordinary language what tinnitus is and the several different things that produce it, and the American Academy of Otolaryngology clinical practice guideline sets out what a first assessment involves. That guideline also states plainly that clinicians should not recommend dietary supplements for persistent bothersome tinnitus, which is the ceiling every page on this website is written under.

For the ingredients themselves, the NIH’s complementary health centre publishes short summaries with nothing to sell. This desk links out to them rather than paraphrasing, because a reader asking that question deserves the source rather than a retailer’s version of it.

Hours are as each organisation publishes them. The checkout runs continuously; the desks behind it do not.

A message carrying an order ID, a date and one clear question is answered faster than a message without them. That is arithmetic rather than policy: nothing can be looked up until somebody knows what to look up.

If a reply has not arrived and the 180 days are running short, use the telephone. A window is a date rather than a queue position, and a call is the only route that cannot sit unread in somebody’s inbox.